Terms and Conditions

Terms and Conditions - online shop

01. General information

All supplies and services of the company Korkstudio Grobe are made exclusively on the basis of these terms and conditions. The contract language is German.

02. Conclusion of contract
Our offers are non-binding. Characteristics of the goods and services as well as prices are described directly in connection with the offered product. By clicking on the "Buy" button the customer declares bindingly to purchase the contents of the shopping cart. This also applies to an order by email or telephone. We confirm the receipt of the order by e-mail (receipt confirmation). We reserve the right to reject the acceptance of the order. We will inform the customer immediately.
The scope and scope of our services are given in the service description and the order form.

The acceptance of parcels or returns of goods is refused in the case of non-free shipping.

Unless otherwise stated, all prices are inclusive of the legal VAT (VAT) plus forwarding charges and surcharges of the various methods of payment (cash on delivery and credit card charges). The shipping costs can be found in the heading "shipping costs". In the "Customs" countries, a tariff is added. Parcels, they are not accepted and retourned without comment, compensation will be charged (§304 BGB).

Cost estimates that do not lead to the order will be charged with at least € 25.00. There may be price differences in the acceptance of offered partial quantities.

03. Right of revocation and revocation
If the customer is a consumer, the following applies:

- Right of revocation -
You have the right to revoke this contract within 14 days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last product. In order to exercise your right of revocation, you must contact us by means of a clear declaration (eg a certificate with the Mail, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required. If you make use of the online revocation, you will be immediately confirmed by e-mail. In order to maintain the revocation period, it is sufficient that the notification of the exercise of the right of revocation be sent before the end of the revocation period.
The right of revocation does not exist in the case of the delivery of goods which are not prefabricated and which are subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer. The right of revocation also does not exist in the case of entrepreneurs who are acting in the course of their commercial activities upon conclusion of the purchase contract.

- Revocation Sequence -
If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of 14 days from the date on which the notification of your revocation of this contract has been received by us. For the repayment, we use the same means of payment that you used in the original transaction. Unless otherwise agreed with you. In no case will we charge you for these repayment fees. We may refuse the repayment until we have recovered the goods or have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to Kork-Studio Grobe, Am Dorfanger 3 at 14947 Holbeck immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods. They must pay for a possible value of the goods if they have suffered a loss in value. They may check the quality, characteristics and function of the goods, but unnecessary and improper handling should be avoided. Please ensure that you return the product to a suitable and suitable packaging for the respective product.

Sample Revocation Form

(If you want to revoke the contract, please fill out this form and return it.)

To: Kork-Studio Grobe Am Dorfanger 3 14947 Holbeck

Fax: 033733-60123 Email: info @ korkie.de

I hereby / hereby revoke (*) de


Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides an online dispute resolution (OS) platform at
http://ec.europa.eu/consumers/odr/. We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.